“Positive energy is attracted to positive energy.” – Deborah Day
What happens during the initial assessment and treatment?
Prior to coming to your appointment you would have filled out questionnaires online with some of the questions we will be talking about during your visit. However the following is a list of some of the items we may take a look on depending on your situation.
- Assess your posture
- Check for Diastasis Recti – abdominal separation
- Check your lower back, pelvis and hips for movement and function
- Do an external assessment of abdomen, pelvis, vulva and surrounding area for scars, prolapse, etc
- Conduct an internal vaginal and/or rectal assessment to assess the muscles internally and provide you with information
- Depending on the information gained during the assessment will dictate the course of treatment. This will be discussed with you and your therapist and a plan of care will be implemented.
How many times do I need to come for treatment?
The plan of care is important to follow in order to maximize your recovery. Subsequent visits are 30 minutes in length and generally most people will need 6-8 visits unless it is a more complex case. We advised our patients to book your visits ahead of time to allow more flexibility in your schedule. If you need to cancel, a 24 hour cancellation policy is in effect due to our waitlist of patients needing to be assessed.
What should I bring to my first appointment?
- List of medications you are taking
- List of previous surgeries
- Comfortable clothing
- A pair of indoor socks, shoes or slippers if the weather is wet
How long is the first assessment and subsequent visits?
The first visit is approximately one hour and subsequent visits are 30 minutes.
Do I need a doctor’s referral?
A doctor’s note is not required to see a physiotherapist but your insurance company/extended health benefits through your work may require one. It is important for you to know what your benefits are (how much per visit and maximum per year) and how to submit to your insurance company.
Do you bill directly to my insurance company?
Payment is required at the end of each visit. We provide you with a receipt for you to submit to your insurance company. We strongly recommend that you contact your company and inquire about coverage and amounts.
Do you treat men and how do you assess?
Yes, we treat men. The pelvic physiotherapist are trained to access the pelvic floor either externally and/or internally.
If I am on my menstrual cycle can I come in for treatment or the assessment?
Yes you can if you are comfortable in doing so. As pelvic physiotherapists, we work with women during their cycle all the time.
How long after childbirth should I wait to schedule an appointment?
We recommend you book a virtual visit at 2 weeks postpartum and then wait 6 weeks for an internal assessment of the pelvic floor muscles. You are welcome to book an appointment for an external assessment and treatment anytime after childbirth.
Please do not hesitate to make an appointment or contact our office 905-444-2282 if you have questions or concerns.
What is your cancellation policy?
If you need to cancel an appointment, we require at least 24-hours notice to respect the physiotherapist’s time as well as for those on our waiting list who are patiently waiting for an appointment. If you need to cancel less than 24-hours due to COVID-19 type symptoms, you will not be charged for the appointment. For any other reason of cancellation, with less than 24 hours notice, you will be charged the full amount of the visit.
Please call the office and we will re-book your appointments.
What is virtual Physiotherapy?
Our physiotherapists are experienced at providing assessment and treatment through secure video consultations. You will receive online forms to complete in advance of your virtual appointment. Please click on the e-mailed link 5 minutes prior to your appointment to make sure your device is working with webcam and audio. If you want to test it out prior to the appointment, we can book a 15 minute discovery call with one of our therapists. During the appointment, the physiotherapist will conduct a subjective and objective evaluation to determine what your issues are and then implement a personalized plan of care to meet your individual goals and needs. Education will be provided regarding your condition, customized exercises, self-directed hands on techniques, behaviour modifications are just a few examples of what will be discussed during your appointment. And the best part is, you can do it from your own home and we won’t be wearing a mask.
“My goal is to empower people with the tools — knowledge is power.” – Ana Whelan
Visit our About page to learn about how our physiotherapists can help you.
Excessive caution destroys the soul and the heart, because living is an act of courage, and an act of courage is always an act of love.”
– Paulo Coelho, Manuscript Found in Accra
